Bobby Purcella

eLearning Developer

• Collaborates with Instructional Designers to identify the best digital media approach and content themes resulting in educational and engaging course curriculums.
• Develops and programs interactive animations and graphics using Storyline 360 and Adobe Creative Cloud Suite
• Creates Storyline and Photoshop templates decreasing development time and cost.
• Key resource for troubleshooting and resolving complex and/or critical coding issues ensuring a successful user experience and course completion.
• Shoots and edits videos for enterprise-wide training courses (Studio/Location)
• Responsible for the development and implementation of the look and feel, style and insuring brand standards are followed for all templates used throughout the training department.
• Manages multiple projects with competing due dates and client needs.
• Partners with IT developers, Technical SMEs, HR representative and senior leadership to define course requirements, performance analysis and data reporting.

Instructional Designer

• Designs, develops and delivers interactive training courses with a high level of professionalism for adult learners while being agile in adapting to client/participant feedback.
• Partners with product managers, application development team, and senior leadership to determine audience, project scope, timelines, delivery methods, testing and reporting requirements.
• Key resource for troubleshooting course functionality resulting in complex/critical issue resolution.
• Liaison between internal stakeholders and external vendors
• Reviews existing course content to ensure relevancy, accuracy and appropriateness of delivery method based on each business unit’s objectives.
• Mentors Instructional Designers on the use of development software and adult learning theories resulting in organizational efficiencies.

Learning Management System

• Partners with the LMS team to identify, troubleshoot and resolve course issues through resolution.
• Ensures functionality of the LMS (participant scoring/certification and course completion)
• Generates reporting providing visibility of participation rates, completion status and effectiveness of training solutions.
• Configures LMS settings specific to each business unit’s requirements.
• Develops and documents processes to ensure published content is accurate, meets workflow requirements and contains all required approvals.
• Demonstrates experience with training industry standards (SCORM)

Web Developer

• Project Tracker (Web-based Application)
• Developed, designed, delivered and supports multi-department applications.
• Lead project team in the development of project tracking tool.
• Automated 27 step workflow process
• Dynamic reporting functionality (front end analysis, resource management, time tracking, project status, approvals, quarterly/annual metrics)

• Content Management System (Web-based Application)
• Developed, designed, delivered and supports course/document library.
• Automatically generates and assigns document numbers eliminating a manual data entry process.
• Decreases delivery time for legal requests.
• Increases ability to identify and locate archived content.

• Internal Registration Sites
• Dynamic Audio and Video Libraries
• Customized content repository enabling classroom trainers and leadership team to identify/store exceptional customer experience examples.

Experience:
Lumen
Nov. 2023 - May 2024
Frontend Developer

Sep. 2021 - Nov. 2023
Lead Operations Analyst

Conduent
Jan. 2020 - Sep. 2021
Lead eLearning Developer, Instructional Designer

CenturyLink
Apr. 2011 - Jan. 2020
Lead eLearning Developer, Instructional Designer

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